What drew me to Chai Lifeline was seeing and hearing about so much pain and suffering and not being able to help. My position at Chai Lifeline, allows me to respond to illness and make a difference in the world. As a case manager, my day-to-day is always really different however, I generally spend my time building relationships with both families and volunteers. This is in addition to the general event planning and supporting families, through respite, big siblings programs, helping with errands or meals, etc. My favorite part of the job is connecting with families on a personal level and being able to alleviate their burden, even just a little bit, during a difficult time.